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CYA Home Warranty FAQ

Green Choice Energy Promotion

+ What is Green Choice Energy’s promotion with CYA Home?
+ Who is CYA Home?
+ Why do I need CYA Home Warranty?
+ What sets CYA Home Warranty apart from other providers?

Warranty Enrollment

+ How do I get enrolled for my CYA Home warranty?
+ Does CYA Home send me an enrollment email?
+ Does CYA Home have a customer portal?
+ How do I log in to my CYA Home account?

Warranty Coverage Details

+ What does my CYA Home warranty cover?
+ What kinds of products does my CYA Home warranty cover?
+ How many products does my CYA Home warranty cover?
+ Can you provide examples of the issues my CYA Home warranty covers?
+ What doesn’t my CYA Home warranty cover?
+ When does my CYA Home warranty coverage start?
+ How many claims can I file?
+ Is there a deductible or service call fee at the time of claim?
+ Are there limits to my CYA Home warranty coverage?
+ What is my annual claim limit?
+ What is my per claim limit?

Warranty Renewal

+ Why should I renew my CYA Home Warranty Program?
+ When can I renew my CYA Home warranty?
+ What’s needed to renew my CYA Home warranty?
+ Why should I renew my CYA Home warranty?
+ How do I renew my warranty once my 3 months of free CYA Home coverage ends?
+ Will CYA Home remind me before my CYA Home warranty expires?
+ Where can I renew my CYA Home warranty?
+ Can I renew my CYA Home Warranty Program online?
+ Can I renew my CYA Home Warranty Program by phone?
+ What happens if my CYA Home Warranty Program expires?
+ Can I renew my warranty after my CYA Home Warranty expires?
+ What are the benefits of renewing my CYA Home warranty coverage?
+ What are my warranty renewal options?
+ Can I customize my CYA Home warranty coverage during renewal?
+ Can I cancel my coverage after renewal?

Product Registration

+ How do I register my product for my CYA Home warranty?
+ What information is needed to register my product?
+ Do I need my product’s receipt to complete my registration?

Filing a Claim

+ How do I file a warranty claim?
+ When can I file a claim?
+ What information is needed to file a claim?
+ Do I need to pay a deductible or service call fee at the time of claim?
+ How many repair centers and service providers does CYA Home have nationwide?
+ How many repair centers and service providers does CYA Home have nationwide?
+ How many repair centers and service providers does CYA Home have nationwide?
+ How long does it take for my claim to be processed?
+ What is the claims process for a CYA Home warranty?
+ What happens if my product cannot be repaired?
+ What happens if my product’s repair is over the $1,500.00 per claim limit?
+ What happens if my product’s repair is over the $2,500.00 annual claim limit?

Contacting CYA Home

+ How can I contact CYA Home?
+ When is CYA Home’s call center open?
+ How can I contact a CYA Home manager?
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